Shipping Information

Help with your delivery

Have a shipping question about your AuraZi haircare order? Contact us with your order number so we can help with your enquiry.

Before you order

Review any shipping options, charges and delivery estimates shown at checkout before completing your purchase. If you need to confirm delivery availability or timing for your PIN code, contact us before ordering.

Processing and delivery enquiries

For questions about dispatch or the expected delivery of the Crystal Serum Applicator Comb or another haircare essential, email us with the product name and your delivery PIN code. For an existing order, include your order number.

Tracking your order

If you have received a tracking link, use it to check the courier’s latest update. If you cannot find tracking information or need help understanding an update, contact us with your order number.

Address corrections

Please check your name, delivery address, PIN code and contact number carefully before placing your order. If you notice an error after ordering, contact us promptly to ask whether a correction is still possible.

Delayed or missing deliveries

If your delivery has not arrived by the estimate provided with your order, or a tracking update is unclear, contact us with your order number and the latest tracking information available to you.

Damaged or incorrect items

If your item arrives damaged or incorrect, contact us with your order number, a description of the issue and clear photographs of the item and packaging.

Contact AuraZi

Email: dhillonnv5@gmail.com
WhatsApp: +91 8264445097