FAQs
Your haircare questions, answered.
Explore common questions about our haircare essentials, especially the Crystal Serum Applicator Comb. Need more help? Email dhillonnv5@gmail.com or message us.
What is the Crystal Serum Applicator Comb?
It is a comb-style serum applicator and scalp massage tool. Refer to the instructions supplied with your item for application guidance and precautions.
Does the comb come with serum or oil?
Do not assume serum or oil is included. Check the product listing and package contents before ordering, or contact us to confirm. Natural Hair Oil is listed as a separate product in our collection.
Which oils or serums can I use with it?
Check the supplied instructions for compatibility before adding any product. If compatibility is unclear, contact us before use.
How do I use the comb?
Follow the supplied instructions for preparation, application and massage. Check the directions for both the tool and the serum or oil you intend to apply.
How often should I use it?
Follow the usage guidance supplied with the comb and the product you are applying. We do not specify a universal frequency for every routine.
How do I clean and store it?
Follow the cleaning and storage instructions supplied with the comb. Check these before first use rather than assuming the tool can be soaked, heated or cleaned with a particular chemical.
Will it regrow hair or stop hair fall?
We do not promise hair regrowth or hair-loss treatment results from this tool. Its listed role is serum application and scalp massage.
What else is in the haircare collection?
Explore Sakura Hair Shampoo, Natural Hair Oil and the Scalp Massage Shampoo Brush. These products are available separately.
Where can I get help with an order?
Email dhillonnv5@gmail.com or contact us on WhatsApp at +91 8264445097. Include your order number and a short description of your enquiry.
What if my item arrives damaged or incorrect?
Contact us with your order number, a description of the issue and clear photographs of the item and its packaging so we can review your enquiry.